It's alive !!!

Finally, after almost one week of no CPU, my CPU is finally back and I gotto back up so many stuff

HP PC service part 2

The repair man came after my "attempt" to complain with the call center supervisor that it took so bloody long for the technician to call me back after I log in my Pc problem ... and rather quickly as I was told that I might had to wait for another few more working days

anyway, he came, changed my motherboard and guess what ... my PC still refused to power up. He then took out his hp and spoke to someone to arrange another visit. It turned out it wasn't the motherboard problem and was the power supply that's faulty.

He claimed that the call operator only arranged for him to draw out motherboard to fix my problem and he wasn't able to draw out other parts even though he is well versed with the other two possible problems that my PC might be suffering from.

I told him to feedback to the call side and his explanation was that it was different company so he can't do that. But it doesn't make a lot of sense right? If the call center keep making such wrong diagnosis and do not allowed the technician to bring all the possible parts, it's like sending the technician to get a scolding from the customers when thing don't get fix like today.

I guess he run out of answers and I didn't want to attack him anymore as eventually, I still need him or his colleagues to fix my computer.

But it's so inefficient that I just got to rant about it.

HP service

after a delay in the morning, I finally got to called HP for my computer problems ... there are a couple of things that irked me

1) after logging in the problem, the technician will take 24 working hours to call me back

2) after when the technician do call me, they will take another 1 to 3 working days before actually coming down to fix my computer

3) even tho I paid for the extended warranty, the phone operator hinted that I might have to bear the extra cost if there are any ....

I don't understand why does it need to take so long for them to get back. Are there a lot of people with faulty HP products or they don't have enough technicians around. Or maybe my free computer is free and although I did pay for that extended warranty, my problem isn't that important to them?

my computer really chose a great time to break down, on the weekend and just right when they close for the day. Then now the 4 working days wait

the Woes of Not Backing up

the worst had happened and the most scary bit is that I don't know how bad is the problem until monday !

my pc refuse to be turn on ... after weeks of noisier than usual fan noise and warnings from my friend, the pc finally went kaput ... no matter how i press the on button, it doesn't bulge

haiz my fren told me that it's still savable as it's the graphic card's fan that's gone ... my precious files will be retrievable

but I won't know the extend of my pc crash ... until monday cos the pc chose to go down right after the computer manufacturer HP close for the weekend !!! haiz it means I gotto stayed worried over the weekend !!!

argh ... why didn't I back up those important files last night ???

I'm Stupid .. I know

Today, I finally got around to call a technician to come fix my snowy TV ... (a little recap for those who don't follow my blog religiously; My TV gone faulty about one month ago ... it can still play dvd video on it as there's nothing wrong with the AV channels but the IF channel got crazy and turn all video thru that channel snowy)

part of the reason I didn't want to fix it was because I knew that it's going to cost $$$ ... partly I was weighting the pros n cons of getting a new TV (been eye-ing certain plasma tv) vs the constant repair that my old TV is demanding ... in the end, I can't bear to abandon this old TV and missing too many HK movies on Channel 62 that I called the "cheaply advertised but not so when arrived" technician

going thru the "minor" problem, the technician quote me $120 for fixing ... which I managed to lower to $100 (ya I am a bad bargainer I know ... add that to the list of stupid things I did for this TV)

after fixing the TV IF channel, the lazy O' Me finally decided to bring the analog SCV cable tv set up boxes to change to the digital ones ... here where I realize I just wasted $100 bucks ... the new digital boxes come with Audio and Video channel ... something that's not faulty with my Old TV ...

meaning, if I brought the set up boxes to change earlier, I would had discover that I don't even need to fix the tv in the first place ! Plus there was a free few days all access to SCV cable channels which I could had used to watch NBA 2008 Finals with on ESPN ...

I'm so dumb ... dumb dumb dumb and lazy ... what a deadly combo

snowy pix

my tv gone snowy, at firsti thought its scv problem
but then i did wat scv ppl advise me n turn out its my tv
i just fix the audio problem, now my tv spoiil now picture gone snowy

the cordless wonder

I broke the antenna of my house's only cordless phone that's connected to the landline while helping to fix my room's overhead projector ... in order to continue to use it, I tried to attach the broken piece of antenna back to the cordless phone by using scotch tape

but then again, it's flimsy and came off on it's own ... the worst part was that it went missing when I need to use it ... I could have use it nearer to the main reception but would very much prefer to use it in my room which is far away and would have so much interference that would render it impossible to talk on the phone ...

so I went looking around for metallic object to help extend the reach of the cordless phone's antenna and I found

aluminum foil !

Yup! it's a little great "invention" of mine ... the foil could be easily rolled up and fixed onto the phone's antenna outlet and it actually helps with the transmission : ) can't stop giving myself pad over the shoulder for this hahahaha

my weird TV

ya ... it's weird

that no sound when i on it ...

but if i leave it on in mute mode for a while, then on it while switching the duo soundtracks ... i might get a loud buzz ... and from there , if i played with the different sound system ... i might just it to turn on the audio ...

after which, i am very reluctant to off it .. cos its going to be the same process all over again

TV got No Sound !!!

Darn ... I think I on off the main switch too often already ... there's no sound coming from the TV now !!! tsk tsk tsk ... shouldnt have attempt to gone green if I knew it will give me so much trouble !!!

Repair Part 5

Got the New HP after 1 hour of waiting. then i realized that the Ringtones volume was pretty soft. I cant hear a thing from the HP when I was outside. Sianz , is that another fault with the new HP I got or the Razr is that soft ?

Repair Part 4

MotoServiceOne called up today : Phone ready for Collection but Need 1 HOUR to do all the paper works > sound like it's my fault that their phone faulty

Repair Part 3

The weekend is almost over and still NO New HP For ME!

0 calls from the good people of MotoServiceOne and tried calling them but it's always busy.

Went down to ask what going on and the guy that serve me told me that my HP was repaired and there was no indication that I was supposed to receive any one for one exchange!

Was getting upset and told him what happened on Monday & Tuesday. And guess what! He went in to the technician room and came out told me that I was on the waiting list for a New HP.

He got no idea when the new HP coming and who was the guy that was supposed to call me.

Don’t it sound strange that there a sudden change from no indication that I am getting a new hp to I am on the waiting list?

Felt like that guy was going to shake his responsibilities. And I am supposed to wait for 1 week or so for the new HP! Without any indication of when the new batch of HPs will actually arrived in store.

Tomorrow, I am going to pretend to be a Hp Buying customer and see if they carry any new Rzar phones at their shops. If they do, I am going to ask the customer service again and if they pull the same crap (ie: No New HPs), I can correct them!

Repair Part 2

Went back to MotoServiceOne to pick up my HP and the voice box still sound the same. Was worried for a moment that how the HP will sound like. But Heng ah, the guy serving me knew something was wrong too "almost immediately" and took the HP back for more checking.

At that moment, I was already late in meeting up with the rest for dinner and time is running out for the 7pm movie. Can’t believe that they took it back again! What did they do with my HP the whole time it was with them? Chuck aside until I come back to collect it? It’s already clearly stated that there something wrong with the Speaker box liao. Not impressed with their standard of service.

Anyway cranky and hungry, I went for a quick chomp chomp and rush back to see what wrong with my hp. It turned out there some permanent problem with it and they need to give me a new HP instead. Collection is this weekend.

I also noticed that there are a few of Razr HP being sent for repair while I was waiting to collect. Sigh I Wonder why this HP is rated no.1? Could the reward be "Self Served"?

Repair & Refund

Repair : there was indeed problems with Razr's Voice Box after. Right after I got the HP, I thought the Ringtones sounded weird. Sound somewhat like a monotone ... heck my old Nokia sound even better. anyway bought it down for a check up n my suspicion was confirm. Will be able to pick up tomorrow : )

at least got time for me now to transfer my contacts from my old hp


Refund : thought there were problems with the Korean Tv Serial DVD "FULL HOUSE" and bought it back to Carefour. It seems to be working fine with their dvd player and their fingers were pointed at my DVD PLAYER (HOW DARE THEY!). WHY CANT it be the LOUSY DVD quality?

Anyway they were nice enough to Offer a refund which I took, thinking it was a good deal since the DVDs were already watched but SIGH the problems that would to be occur later ...